Sede legale: piazza Borromeo 14, 20123, Milano | P.I. 04468270964 | Sede operativa: via Tertulliano 56, 20137, Milano | P. +39 02 99371199 | YAM112003.COM
註冊地址:piazza Borromeo 14, 20123, Milano | P.I. 04468270964 | 企業總部:via Tertulliano 56, 20137, Milano | P. +39 02 99371199 | YAM112003.COM
Measure taking Golden Rules Script | To be translated
量度黃金律的流程 | 待翻譯
Take time to explain the personalization journey
Explaining the personalization journey will make the guest feel comfortable.
花時間解釋個人化歷程
解釋個人化歷程將使客人感到舒適。
Choose the right environment
The environment has to be appropriate to guarantee both guests’ privacy and comfort, as well as Sales Associate’s efficiency
選擇對的環境
環境必須適當,確保客人的隱私及舒適感,以及銷售同仁的效率
Stand at the side of the Guest, never in front
Position is crucial and speaks of your professional credibility
站在客人的側面,永遠不要站在前面
站立的位置非常重要,這說明您的專業程度
Take measurements with care and sensitivity
Measures taking is a sensitive moment. Our interaction is inspired by genuine care and consideration and translated into professional gestures and vocabulary.
小心謹慎地量度
量度為極其敏感的時刻。我們的互動源於發自內心的關懷和考慮,轉譯為專業的姿態和詞彙。
Take measurements male for men and female for ladies
The best option is to have male sales associates taking measures on men and female colleagues taking measures on ladies.
由男性對男性、女性對女性進行量度
最好的選擇是讓男性銷售同仁對男性進行量度,女性同仁對女性進行量度。
Work in pairs to guarantee efficiency
One sales associate takes guest’s measures and leads the interaction, the other fills in the card
由兩名同仁搭配以確保效率
一位銷售同仁為客人量度並引導互動,另一位填寫卡片
Secure the right outfit of the Guest
To secure accuracy in measures, for outerwear and tops the guest should wear a t-shirt or a shirt, trousers for bottoms.
確保客人穿著合適的衣服
為了確保量度的準確性,對於外套和上衣,客人應穿著 T 恤或襯衫,下身著長褲。
Position the measurement tape correctly
Flat and perfectly horizontal from back to front. Never too tight or too loose, with the space of a finger left between the body and the tape.
正確放置捲尺
從背面到正面確實保持平整與水平。不要太緊或太鬆,讓手指在身體與捲尺之間留下足夠的空間。
Take additional measurements in case of need
For body types featuring a strong built and/or protruding belly, it is needed the measurement of the half circumference at front of chest, waist, and hipbone.
如有需要,請進行額外的量度
對於腹部結實和/或突出的身形,需要量度胸部、腰部和胯骨前的半周長。
Finalize the journey by taking Guests’ picture
Asking the guests’ permission to take pictures – front, back, and side – is crucial to assess the posture.
To prevent any Guest concern:
- we do it at the end
- we ensure the face is not in frame
拍攝個人的相片以便結束歷程
徵得客人的允許(正面、背面和側面)拍照對於評估姿態非常重要。
為了避免客人的任何疑慮:
- 我們最後才進行此一步驟
- 我們確保畫面不包含臉部