Privacy Policy

Last Updated:December 1, 2024

Privacy Policy: Service Introduction

vvis.studio operates this store and website, including all related information, content, features, tools, products, and services, aimed at providing you (the customer) with a complete shopping experience (collectively referred to as the "Service"). vvis.studio is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transactions through the Service, or when you otherwise contact us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any part of the Service, you acknowledge the collection, use, and disclosure practices described in this Privacy Policy.

Personal Information We Collect or Process

We may collect personal information from the following sources:

Here is the translation for the sources of information. I have used standard privacy policy terminology to ensure legal precision (e.g., "on our behalf," "engage," "similar technologies").

  • Directly from you: including when you create an account, visit or use the Service, contact us, or otherwise provide us with your personal information;
  • Automatically through the Service: including information obtained from your use of our products or services, the device used to visit our website, and through Cookies or similar technologies;
  • From our service providers: including when we engage them to provide specific technologies or to collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the type of Service you use, we may use your personal information for the following purposes:

  • Providing, Adjusting, and Improving the Service. We use your personal information to provide the Service, including performing the contract you have entered into with us; processing your payments; fulfilling your orders; remembering your preferences and items of interest; sending account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging for shipping; facilitating returns and exchanges; enabling you to post reviews; and creating a personalized shopping experience for you, such as recommending products related to your purchase history. This may include using your personal information to more accurately adjust and improve the Service.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications via email, SMS, or postal mail, and showing you online advertisements for products or services on the Service or other websites based on your previous purchases, items added to your cart, or other activities on the Service.
  • Security and Fraud Prevention. We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, and take action against potential fraud, illegal, unsafe, or malicious activities; protect public safety; and ensure the security of our Service. If you choose to use the Service and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other login details with anyone else.
  • Communicating with You. We use your personal information to provide customer support, respond to your requests, provide effective service, and maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, and to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, as well as to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • Sharing with vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
  • Sharing with business and marketing partners to provide services and advertise to you. For example, we use Shopify to partner with third-party services to support personalized advertising based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to ask us not to share your information for targeted advertising and marketing purposes based on your online activity across different merchants and websites. You can exercise your right to opt out of these uses here.
  • When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • Sharing with our affiliates or otherwise within our corporate group.
  • In connection with a business transaction (such as a merger or bankruptcy), to comply with any applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, our rights, and the rights of our users or others.

Third-Party Websites and Links

The Service may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, we encourage you to review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Service and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Service.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with his or her personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

You can exercise any of these rights where indicated on our Service or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have (including with regards to data processed by Shopify), please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. Depending on applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call, email us at himself.liao@vvis.studio, or contact us at:

Email himself.liao@vvis.studio

Company AddressKeda 2nd St., Hsinchu County 302, Taiwan